This review will take a look at one of the Panasonic Real Pro Ultra series of massage chairs. The Real Pro Ultra is the current massage recliner series rolled out by Panasonic. We will look at the EP 30004 model. This chair will be reviewed in 5 key categories. Each category can earn up to 20 points for a total possible score of 100 points. We will evaluate the recliner in each of the following categories: Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. Let us see how this massage chair rates..
Warranty & Customer Service: The first category is warranty and customer service. The warranty is the protection given to the consumer for the product. The shorter the warranty, the more risk the customer has to take in the transaction. With the EP30004, Panasonic gives a 1 year labor, 3 year. This is the warranty directly from the manufacturer. This is a rather short warranty period for the dollar value of the transaction. In most cases, the consumer can purchase an extended warranty for this massage recliner, but then that drives the total cost of the product. If you require customer service, then you must contact your original retailer. This certainly means that customer service and turn around times are variable and depend on the retailer. Overall Rating for Panasonic warranty and customer service is 15.
Comfort & Ergonomics: To provide relaxation, a massage chair needs to be comfortable to sit in. Also, the design of the chair must be ergonomic, so you do not have to struggle to make adjustments with the chair. The Real Pro Ultra has soft padded armrests. The head pillow can be adjusted for each user and is also detachable. The chair back and seat are plush when seated. The leg ottoman can be adjusted up to 5 inches of additional extension. The controls are located in easy and accessible areas. The EP-30004 is well designed for comfort and ergonomics. We rate this recliner an 18 in this category.
Ease of Use: We are seeing an increasing amount to features being built into massage chairs. This is a very positive and beneficial development. The other side of this is being able to keep the control simple and easy to use. Panasonic has a good understanding of this dilemma and includes a voice guidance system built into the remote. If you need help with running a certain aspect of the chair, then the voice guidance is there to walk you through the steps. Otherwise, the controller comes with one touch automatic programs. It has an LCD showing what massage functions are running in the chair. There are a myriad of manual programming options which are fairly simple to use. We like this controller and its layout. We rate this chair a 19 for ease of use.
Key Features: The important features of the Panasonic EP-30004 are the Junetsu massage and the shoulder/arm stretch. Panasonic has developed the Junetsu style massage in the Real Pro Ultra. The Junetsu is an ultra fine kneading massage. This uses small circular motions that penetrate deeply through the muscles for a soothing massage therapy. Panasonic has developed a novel shoulder stretch in the EP 30004. The arm rest has padded covers that lift up, where the hands and arms can be placed inside. The airbags then activate to which hold the arms. The chair back then reclines slightly to extend the arms and shoulders. This slow, gradual stretch helps to elongate the muscles of the arms and shoulders. This stretch helps to remove tension from the muscles and increase the range of motion. Overall Rating for the Panasonic Real Pro Ultra for features is 19.
Massage Therapy: The massage functions built into the Panasonic EP-30004 include both automatic and manual programs. There are four 15-minute Pre-Programs, One 5-minute Quick Program and One 15-minute Self Program. There are 4 full body automatic courses and 5 different massage speed settings. The automatic massage functions include the following: Shiatsu, Gentle, Deep and Refresh. Panasonic has developed its exclusive Junetsu or ultra fine kneading massage system in the Real Pro Ultra. This chair provides high quality and realistically replicated massage therapies. There are two stretching functions. There is a lower body stretch and the shoulder stretch. The lower body is covered with 22 airbags including the hands, arms, buttocks, calves and feet. This chair also provides both Swedish and shiatsu style massages for excellent massage coverage. Overall Rating for the Panasonic EP 30004 massage recliner for massage therapy is 19.
We score the overall rating of the EP 30004 as a 90/100. This Real Pro Ultra series lounger is a solid and well built massage recliner. It has some new and innovative features such as the shoulder stretch and the Junetsu massage. It provides comprehensive and thorough full body massage capability. We have to say we are still disappointed with Panasonic's lack of design aesthetics. The chair just has a very industrial look which unfortunately continues to be their trademark look. The warranty is a bit light and an extended warranty should be considered for adequate protection. This is definitely one of the best massage chairs in its class and if you are looking for one, then check this one out.
Warranty & Customer Service: The first category is warranty and customer service. The warranty is the protection given to the consumer for the product. The shorter the warranty, the more risk the customer has to take in the transaction. With the EP30004, Panasonic gives a 1 year labor, 3 year. This is the warranty directly from the manufacturer. This is a rather short warranty period for the dollar value of the transaction. In most cases, the consumer can purchase an extended warranty for this massage recliner, but then that drives the total cost of the product. If you require customer service, then you must contact your original retailer. This certainly means that customer service and turn around times are variable and depend on the retailer. Overall Rating for Panasonic warranty and customer service is 15.
Comfort & Ergonomics: To provide relaxation, a massage chair needs to be comfortable to sit in. Also, the design of the chair must be ergonomic, so you do not have to struggle to make adjustments with the chair. The Real Pro Ultra has soft padded armrests. The head pillow can be adjusted for each user and is also detachable. The chair back and seat are plush when seated. The leg ottoman can be adjusted up to 5 inches of additional extension. The controls are located in easy and accessible areas. The EP-30004 is well designed for comfort and ergonomics. We rate this recliner an 18 in this category.
Ease of Use: We are seeing an increasing amount to features being built into massage chairs. This is a very positive and beneficial development. The other side of this is being able to keep the control simple and easy to use. Panasonic has a good understanding of this dilemma and includes a voice guidance system built into the remote. If you need help with running a certain aspect of the chair, then the voice guidance is there to walk you through the steps. Otherwise, the controller comes with one touch automatic programs. It has an LCD showing what massage functions are running in the chair. There are a myriad of manual programming options which are fairly simple to use. We like this controller and its layout. We rate this chair a 19 for ease of use.
Key Features: The important features of the Panasonic EP-30004 are the Junetsu massage and the shoulder/arm stretch. Panasonic has developed the Junetsu style massage in the Real Pro Ultra. The Junetsu is an ultra fine kneading massage. This uses small circular motions that penetrate deeply through the muscles for a soothing massage therapy. Panasonic has developed a novel shoulder stretch in the EP 30004. The arm rest has padded covers that lift up, where the hands and arms can be placed inside. The airbags then activate to which hold the arms. The chair back then reclines slightly to extend the arms and shoulders. This slow, gradual stretch helps to elongate the muscles of the arms and shoulders. This stretch helps to remove tension from the muscles and increase the range of motion. Overall Rating for the Panasonic Real Pro Ultra for features is 19.
Massage Therapy: The massage functions built into the Panasonic EP-30004 include both automatic and manual programs. There are four 15-minute Pre-Programs, One 5-minute Quick Program and One 15-minute Self Program. There are 4 full body automatic courses and 5 different massage speed settings. The automatic massage functions include the following: Shiatsu, Gentle, Deep and Refresh. Panasonic has developed its exclusive Junetsu or ultra fine kneading massage system in the Real Pro Ultra. This chair provides high quality and realistically replicated massage therapies. There are two stretching functions. There is a lower body stretch and the shoulder stretch. The lower body is covered with 22 airbags including the hands, arms, buttocks, calves and feet. This chair also provides both Swedish and shiatsu style massages for excellent massage coverage. Overall Rating for the Panasonic EP 30004 massage recliner for massage therapy is 19.
We score the overall rating of the EP 30004 as a 90/100. This Real Pro Ultra series lounger is a solid and well built massage recliner. It has some new and innovative features such as the shoulder stretch and the Junetsu massage. It provides comprehensive and thorough full body massage capability. We have to say we are still disappointed with Panasonic's lack of design aesthetics. The chair just has a very industrial look which unfortunately continues to be their trademark look. The warranty is a bit light and an extended warranty should be considered for adequate protection. This is definitely one of the best massage chairs in its class and if you are looking for one, then check this one out.
About the Author:
The Real Pro Ultra Series is the new massage chair line from Panasonic. This line features the Panasonic EP-30004 which is a great chair for massage therapy. Check out all the Panasonic Massage Chairs at our website. We provivde massage chair reviews to help you find the perfect massage chair for your most demanding massage therapy requirements.
I think like other massage recliners, it is an effective source for relief of back pain. The chair is designed to provide relaxation to people suffering from spine pain and tension. http://www.bestrecliner.net/
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